Agreement Part-1

User Agreement

Last updated: November 2023


This User Agreement, any terms and conditions supplementing or supplementing this User


Agreement and all agreements incorporated by reference and made a part of this User Agreement (collectively, this “Agreement”) are among you, NayPayGlobal., a Cayman Islands exempt company and the additional consideration defined below in accordance with our requirements and your country of residence.residence (the “Additional Consideration”) as follows:


(a) if you meet certain conditions and reside [or are incorporated] in a member country of the


European Economic Area, Switzerland or United Kingdom: UAB Star Ventures (“Star


Ventures"), a company incorporated and existing under the laws of Lithuania with a registered office address located at Kalvarijų st. 125, Vilnius, Lithuania;

(b) for all other users of the VASP Services (as defined below):


Unless otherwise specified herein, references to “NayPayGlobal”, “we”, “us” or “our” in this Agreement shall be collectively refer to NayPayGlobal. and the sole and exclusive additional counterparty providing VASP Services for you, their respective direct and indirect subsidiaries and affiliates and any entities under common control with NayPayGlobal and this additional counterparty. In this Agreement, “you”, “your” or “User” means any person or entity using the NayPayGlobal Site (as defined below) or our Services (such as


defined below) and the person or entity to whom NayPayGlobal. and the applicable surcharge The counterparty providing VASP Services to you enters into this Agreement.


If at any time you tell us or we discover that your country of residence [or incorporation] has changed, you agree that, if necessary, we will automatically note your agreement with us to the additional consideration which provides VASP services in your new country of residence [or incorporation] without notice and by accepting the terms and conditions of this Agreement, you hereby accept this novation and all terms and conditions of this Agreement with such Additional Consideration.


This Agreement governs your use of the payment gateway software services provided by NayPayGlobal  and the VASP services provided by Star Ventures and Nebula (collectively, the “Services”). In this Agreement, “VASP Services” means acting as a custodial digital currency wallet provider; the transfer of digital currency, i.e. moving digital currency from one address or digital currency account to another; and the exchange between one or more forms of digital currencies. By using any of the Services or signing up to using an account through www.naypayglobal.com (the “Website”) or by accessing or using any of our associated websites (including, without limitation, the technology and platform integrated therein), API and/or any associated applications (collectively, the “Other Sites” together with the Website, the “NayPayGlobal Site”), you acknowledge having read, understood and accepted all the terms and conditions contained in this Agreement, together with all terms and conditions of our Privacy Policy which is hereby incorporated by reference and made part of this Agreement. You should read this agreement and


Privacy Policy carefully and in full. This Agreement shall enter into force on the earliest date and time which you use one of the services or the NayPayGlobal site.


If you do not agree to be bound by the terms and conditions of this Agreement or the Privacy Policy, you must not use or access the NayPayGlobal site or use or access any of NayPayGlobal's products or Services. Any use or access to the NayPayGlobal site or our services means that you consent and accept under the terms and conditions of this Agreement and the Privacy Policy. If you do not read and agree to this Agreement and our Privacy Policy in their entirety, you must not use or continue to use NayPayGlobal Website or Services.


No partnership, joint venture, employee-employer, joint-for-profit, agency or franchisor-franchisee relationship is intended or created by this Agreement. We do not endorse or recommend any particular digital currency, virtual asset or transaction. You acknowledge and agree that: (a) we are not acting as your bank, broker, intermediary, agent or advisor or in any fiduciary capacity and nothing in this The agreement will be considered or is intended to be considered, and it will not give rise to any fiduciary or advisory obligation.


the relationship between you and us exists; and (b) no communications or information we provide to you including, without limitation, the content of the NayPayGlobal site will be considered or interpreted as transaction, investment, tax or any other form of advice. Independent advice should be sought where applicable and appropriate. You acknowledge and agree that the decision to use our services and all transaction decisions are made solely by you and we take no responsibility for the outcome of your decisions.

CAUTION: The risk of loss from using and/or holding digital currencies may be significant. SO,you should carefully assess whether you can bear the risk of using and/or holding digital data currencies and if it suits you. You acknowledge and agree that you will have access to and use the Services at your own risk.

You agree and understand that this Agreement may be modified or updated by us from time to time in our sole discretion. We will notify you of such changes by posting the revised Agreement on the Website and/or provide you with a copy. The amended agreement will be deemed effective immediately as soon as they are published on the website. Your continued use of the Site and/or our Services constitutes your agreement to be bound by the revised agreement. If you do not agree to any such modification, your sole and the exclusive remedy is to terminate your use of the Services and close your account.


Certain Services may be subject to additional terms and conditions specified by us from time to time, and your use of such Services is subject to additional terms and conditions, which are incorporated herein in this Agreement by reference.


If you have any questions about this Agreement or our Services, please also consult the FAQ section of the Website or contact us at support@naypayglobal.com


 Eligibility. You represent and warrant that you:

 (a) are of legal age to form a binding contract (at aged at least 18 years) and have full power, capacity and authority to enter into legally binding contracts; (b) have not been previously suspended or removed from use of our Services;  (c) have full powers, capacity and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party; (d) are not in non-compliance with this Agreement or the Privacy Policy; (e) are not located in, under the control of, or are not nationals or residents of any of the Restricted jurisdictions; (f) are not included in any trade or economic sanctions list, such as that of the United Nations Council sanctions list or Office of Foreign Assets Control (OFAC) list or in violation of law; (g) will not use our Services if applicable laws in your country prohibit you from doing so; and (h) meet all eligibility requirements for the Services at the time of using the Services.


The NayPayGlobal site and our services are also not accessible to persons who, in our sole opinion,present an unacceptable level of credit, legal or reputational risk to us, our services or to third parties. Any use of the NayPayGlobal site or our services by any person who does not meet our eligibility requirements is strictly prohibited and in violation of this Agreement. NayPayGlobal may require, on an ongoing basis, that you demonstrate to us that you continue to meet our eligibility criteria requirements. Our decisions regarding eligibility are final.


In order to use the NayPayGlobal site and our services, you must register for a personal account or merchant account (an “Account”) and agree to the terms of this Agreement and our Privacy Policy. We may, in our sole discretion, refuse to open an account for you or limit the number of accounts. that you can hold. When creating your Account, you must provide accurate and complete information and you must keep this information up to date. You can never use another user's account or take digital currency or funds from another user’s account without authorization.


If you are opening an account on behalf of an organization or other entity, then (i) “you” includes you and this entity, and (ii) you represent and warrant that you are an authorized representative of the organization or entity having authority to bind the organization or entity to this Agreement, and that you are agreeing to this Agreement on behalf of the entity or organization.


2. Nos services.


2.1 Digital Currency Services. The VASP services of Star Ventures and Nebula or the services of their partners allow you to store, track, transfer, manage and convert your balances (collectively, “Digital Currency Transactions”) of certain digital currencies supported in digital currency wallets hosted by Star Ventures or Nebula, as applicable. We will deal with digital currency Transactions in accordance with the instructions we receive from you. When you request that an additional counterparty receives or deposits digital currency into your account from another of your accounts or wallets or request that this additional counterparty transfer digital currency to another wallet or account of your account, you authorize this additional consideration to execute such transaction via the Services. Before submitting instructions to us, you must check all Transaction information. We do not guarantee the identity of any recipient, user, requester or otherwise to party. You cannot cancel a digital currency transaction once it has been broadcast to the relevant organization digital currency network. If a digital currency transaction has not yet been confirmed on the digital system


currency network, the digital currency associated with such transactions will be designated as pending and will not be included in your digital currency wallet balance or available for digital transactions. Foreign currency transactions. You cannot cancel or modify a marked digital currency transaction as completed or pending.


You must comply with all applicable laws, regulations, licensing requirements and third party rights.(including, without limitation, data privacy laws) in your use of the Services. We can refuse to process or cancel any pending digital currency transactions as required by law or any court or otherwise authority to which we are subject in any jurisdiction. We further reserve the right to delay any Foreign currency transaction if we perceive a risk of fraud or illegal activity. We also have the right to refuse to process or cancel any digital currency transaction due to technological issues with the blockchain software, our own software or for other technological reasons.


Our services are only available in connection with digital currencies that we support and which may change from time to time. A full list of digital currencies we currently support can be found on the website at Supported Parts. You will not use your digital currency account or wallet to store, send, request or receive digital currencies in any form that we do not support (we will use  reasonable efforts to help you move or sell digital currency that we no longer support). We suppose no liability in connection with any attempt to use your account or digital currency wallet for digital currencies that we do not support.


You agree not to receive interest or other income on your account or digital currency.


wallet from the use of our services, except through your own digital currency transactions and we have no liability to you for any digital currency transactions made by you or

carried out by us in accordance with your instructions. You are prohibited from using our Services for illegal or fraudulent purposes or for the purpose of carrying out transactions for any other parties.

Any digital currencies or virtual assets received by additional counterparty to your account (“Assets Received”) are custodial assets held by this additional counterparty for your benefit, such as described in more detail below:


(a) Ownership. Title to assets received will remain with you at all times and will not be transferred to the additional consideration, except as provided herein. As the owner of the Receipt assets in your account, you bear all risks of loss of such assets received, and we have no liability or responsibility regarding the value of digital currency or virtual assets in


Your account. We are not required to issue a replacement, virtual digital currency assets or funds in the event that a digital currency, virtual assets, funds or password are lost, stolen, defective, destroyed or otherwise inaccessible. None of the receipt of the assets in your account are the property of the additional counterparty. The Counterparty does not represent or treat the assets received in your account as belonging to him. However, a court may disagree with that additional consideration's treatment of your additional consideration. assets and subject them to the claims of creditors of this additional consideration. Except as required by an apparently valid court order, applicable law, or except as provided herein, the additional consideration will not sell, transfer, lend, mortgage or otherwise alienate You have received assets into your account, unless otherwise instructed by you or authorized by this agreement. For the avoidance of doubt, each of the additional counterparties makes no guarantee that the digital currency or virtual assets in your account (including receipts assets) are held by you free and clear of any security interest or other lien or encumbrance.


b) Control. You control the assets received. At any time, subject to breakdowns, downtime and other applicable policies or other terms of this Agreement, you may withdraw your


Assets received by sending them to a different blockchain address controlled by you or a third party.


(c) Wallets. Unless otherwise instructed and agreed to by additional consideration, your


the digital currency will be held in a general multi-client wallet managed and supervised by the latter. Additional counterparty and its accounting procedures or your digital currency may be held in a separate individual wallet if you request it and when it is available under this additional Counterparty Services at the sole discretion of such Additional Counterparty.


2.2 Internet Provider. We act as a service provider by creating, hosting, maintaining and providing our Services for you via the Internet. We cannot guarantee that any buyer or seller you deal with will finalize the digital currency transaction and all risks associated with a digital currency transaction remain with you. We do not guarantee continuous, uninterrupted or secure access to our Services or the NayPayGlobal Site and we make no representations or warranties regarding the duration necessary to complete the processing of digital currency transactions which depends on many factors beyond our control. Access to the Services may become degraded or unavailable for periods of volatility or high volume.

2.3 Underlying Protocols. We do not own, control, operate or maintain the underlying software. protocols that govern the operation of the digital currencies we support. In general, the underlying protocols are open source software and anyone can use, copy, modify and distribute them. By using our Services, you acknowledge, accept and accept the risk (i) that we may not be responsible for the operation of the underlying protocols and any changes to these protocols and we do not guarantee their security, functionality or availability; and (ii) that the underlying protocols are subject to abrupt changes in operating rules, which may, among other things, materially affect the value, function, name of the digital currency and/or our ability to support certain digital currencies and we are not responsible for any loss of value you may experience as a result of such changes in operating rules. In the event of a fork into a digital currency, you agree that we may temporarily suspend our Services (with or without notice) and that we may, in our at your sole discretion, decide whether or not to support (or stop supporting) either branch of the forked protocol entirely. You also agree that if you send a digital currency transaction to  the time of a digital currency fork, we will only honor the originally intended digital currency transaction that you have sent. You acknowledge and agree that we assume absolutely no liability ,whether in regards to an unsupported branch of a forked protocol.


 2.4 Identity Verification. When registering your Account and at any other time you have an Account, you agree to provide us with information that we request for ongoing due diligence purposes, identity verification and detection of money laundering, terrorist financing, fraud or any other financial crime and allow us to keep a record of this information. You will maintain and quickly update your account information. You agree, represent and warrant that all information that you provide to us at any time will not be false, inaccurate or misleading. You will need to complete some verification procedures before you are authorized to use our services. Your access to our Services and the limits that apply to your use of our Services, may be modified, suspended or terminated as the result of information collected about you on an ongoing basis and/or your failure to provide it to us with the information we request in a timely manner. You authorize us to carry out investigations, whether directly or through third parties, which we consider necessary to verify your identity or protect you and/or us


against fraud or any other financial crime, and to take such action as we reasonably deem necessary based on the results of these investigations. When we carry out these surveys, you acknowledge and agree that your personal information may be disclosed to fraud prevention or financial crime agencies and that these agencies can fully respond to our requests.


You are solely responsible for the activity that occurs in connection with your account and for maintaining the security of your account by protecting your password and restricting access to your Account. You accept all risks associated with any authorized or unauthorized access to your account, to the maximum extent permitted by law. You must keep your account password secure. We recommend using “strong” passwords (passwords using a combination of upper and lower case letters). capital letters, numbers and symbols) with your account. You must inform us immediately of any breach of security or unauthorized use of your account by emailing us at support@naypayglobal.com. We will not be responsible for any damage, liability or loss caused by any unauthorized use of your account.

 You can control your user profile and how you interact with our services by changing settings. in your account settings page. By providing us with your email address, you consent to our use of this email address to send you Service-related notices, including any notices required by law, instead of communication by postal mail. We may also use your email address to send you other messages, such as changes to the functionality of our services. If you do not wish to receive such an email message, you can unsubscribe by clicking “unsubscribe” or something similar in the email message. Unsubscribing may prevent you from receiving email messages about updates, improvements or offers.

2.5 No guarantee. THE NAYPAYGLOBAL SITE, ALL INFORMATION PROVIDED VIA THE NAYPAYGLOBAL SITE AND OUR PRODUCTS AND SERVICES ARE PROVIDED ON AN AS IS ” AND “AS AVAILABLE”.


 


EACH OF US AND OUR RESPECTIVE PAST, CURRENT AND FUTURE EMPLOYEES,


OFFICERS, DIRECTORS, ADVISORS, CONTRACTORS, CONSULTANTS, LICENSORS,


ASSETS, MEMBERS, ASSOCIATES, SHAREHOLDERS, SUPPLIERS, MANAGERS,


SUPPLIERS, SERVICE PROVIDERS, PARENT COMPANIES, SUBSIDIARIES, SUBSIDIARIES,


AGENTS, REPRESENTATIVES, PREDECESSORS, SUCCESSORS AND ASSIGNS


(INDIVIDUALLY, A “NAYPAYGLOBAL PARTY” AND COLLECTIVELY, THE “NAYPAYGLOBAL PARTIES") EXPRESSLY DISCLAIM AND WAIVE ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, IMPLIED


WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,

AND NON-VIOLATION. No information, whether oral or written, obtained by you from us or


through the use of the NayPayGlobal site or our services will create any warranty not expressly stated here. Without limiting the foregoing, the NayPayGlobal Parties do not warrant that our services will meet your requirements; the content of the NayPayGlobal site is accurate, reliable or correct; that our services will be available at any particular time or location, without interruption, error-free or secure; that any defects or errors will be corrected; or that the NayPayGlobal site is virus-free or other harmful components. Use of the NayPayGlobal site and our services is entirely your responsibility. at your own risk and any content downloaded or otherwise obtained through the use of NayPayGlobal the site or our services are downloaded at your own risk.


Related materials and graphics on the NayPayGlobal site may include technical inaccuracies


or typographical errors. Therefore, you should verify all information before relying on it, and all decisions based on the information contained on the NayPayGlobal site are your sole responsibility and we will have no liability for such decisions. Changes are periodically added to the information contained on the NayPayGlobal website. The NayPayGlobal parties may make improvements and/or modifications made to the NayPayGlobal site, our products and services and/or the elements described on the NayPayGlobal site at any time.


We offer or may offer features or services through third parties. We have no control over and do not guarantee, endorse, guarantee or assume responsibility for any product or service


announced or offered by a third party via the NayPayGlobal site or any hyperlinked website or service, and we will not monitor or be a party to any transactions between you and any


third party. We are not responsible for ensuring that any third party with whom you transact will do so finalize the transaction or is authorized to do so. You use third-party services at your own risk and you are solely responsible for reviewing and understanding the implications of use of the services of these third parties.


2.6 Limitation of Liability. To the maximum extent permitted by applicable law, under no circumstances will any of the NayPayGlobal parties will be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of business income, loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to: (a) the use of, or inability to use the NayPayGlobal site or our services; (b) any information provided by us or available on the NayPayGlobal website; (c) any conduct or content of any other user of our services or a third party; or (d) the inability to receive in any way the transmission of data, content, digital content currency, funds or property from you. Furthermore, and without limiting the generality of the foregoing, under no circumstances will any NayPayGlobal party be liable for any liability whatsoever,


claim, proceeding, damage, loss, expense or injury resulting from hacking, tampering or otherwise unauthorized access or use of our services or your account or information, digital currency or funds contained therein. 


To the extent permitted by applicable law, no party to NayPayGlobal will be responsible for any: (a) errors, mistakes, omissions or inaccuracies of information or content provided by us or on the NayPayGlobal website; (b) the loss, liability, cost, expense or damage of of any nature whatsoever suffered or incurred arising out of or in connection with your access to or use of the NayPayGlobal site, its content or our products or services; (c) unauthorized access to or use of our secure servers and/or any personal information stored therein; (d) fault, delays, interruptions or lack of availability of the NayPayGlobal site or any of our services or products provided via the NayPayGlobal website; (e) bugs, viruses, Trojan horses or the like may be transmitted to or through our Services by any User or any third party; (f) errors or omissions in any content or for any loss or damage arising from the use of any published content, emailed, transmitted or otherwise made available through the NayPayGlobal Site or our Services; and/or (g) the action of other users, User Content (as defined below) or content that is defamatory, offensive or illegal conduct of any third party. To the extent permitted by applicable law, under no circumstances


will the NayPayGlobal parties be liable to you for any claims, proceedings, liabilities, obligations, expenses, damages, losses or costs in an amount greater than the amount of fees paid by you for NayPayGlobal for applicable services during the 12 months preceding the date of any claim giving up to such liability or one hundred United States dollars (US$100.00), whichever is greater.


This limitation of liability article applies whether the alleged liability is based on contract, strict liability or any other basis, even if a NayPayGlobal party has been advised of the possibility of such damage. The foregoing limitation of liability applies to the fullest extent permitted by law in the applicable jurisdiction do not allow the disclaimer of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of this section may not apply to you.


2.7Indemnification. You agree to defend, indemnify and hold harmless each NayPayGlobal party against and against any claims, proceedings, damages, obligations, losses, liabilities, costs or debts, and expenses (including, but not limited to, attorneys' fees) arising from: (a) your use and access to the NayPayGlobal site and our services, including, without limitation, any data, digital currency or content transmitted or received by you; (b) your violation of any term or condition Agreement, including without limitation your breach of any of the representations and warranties contained herein; (c) your violation of any third party rights, including without limitation any right of confidentiality or intellectual property rights (as defined below); (d) your violation of any applicable law, rule or regulation; (e) your User Content or any content submitted through your account, including: without limitation, misleading, false or inaccurate information; (f) your fraudulent, deliberate behavior gross misconduct or negligence; or (g) any other party’s access and use of your account or our


Services with your unique username, password or other appropriate security code. If you are


obliged to indemnify us, we will have the right, in our sole discretion, to control any action or


proceed and determine if we want to resolve it. In this case, you will share the costs of our

Expenses. 

3.0 Fees and Referrals.


3.1 Fees. A complete list of our fees for traditional payment processing and digital currency wallet services may be found under Fees/Rates on the Website, in this Agreement or in a separate fee schedule. provided by us, which we may modify from time to time and which will form part of this Agreement. Changes to fees/pricing are effective on the effective date specified in the posting of the revised version. Fees/Rates on the Website or in a separate price list provided by us and will apply prospectively to any transaction taking place after the effective date of this publication or this separate price list. Traders and business operators in high-risk sectors may be required to pay higher fees at our sole discretion. If you are unsure if you or your business is ranked as high risk or in violation of Section 7.1 of this Agreement, please contact support@naypayglobal.com. Your account and all digital currency transactions are carried out and displayed in the currency of the digital currency held or in the digital currency of the digital currency transaction you make.


If you have chosen to configure our conversion feature to enable automated conversion of digital data currencies when you receive them as payment or otherwise (i.e. automatic conversion of ETH to BTC), you agree to such conversion at the rate provided, including, without limitation, our conversion fees, which may be adjusted from time to time. We do not guarantee the availability of any conversion rate.


You authorize us, or our designated third party, to charge or deduct funds from your account for all applicable fees owed in connection with transactions entered into or approved by you or in connection with your Account via the Services.

 If you fail to pay any fees or other amounts owed to us under this Agreement and we refer your account(s) to a third party for collection, we will charge you the lesser of eighteen percent (18%) collection fee or the maximum percentage permitted by applicable law, to cover our costs related to collection.


4. Receipt of payments.

4.1 Financing of payments. You are responsible for maintaining an adequate and sufficient balance of products in your account in order to pay fees and complete transactions and in order to avoid overdraft, insufficient funds or similar fees charged. If the cancellation of financing occurs because you have used credit then you are entirely and solely responsible for any resulting debit.


4.2 Withdrawals. You can withdraw digital currency from your account; however, we reserve the right to ask you to provide certain information, including, without limitation, identifying information and pay any outstanding fees or other amounts before making any withdrawal.


5. Sending payments.


5.1 Sending Payments. You can send digital currency from your account to another user's account or to an external digital currency address; however, we reserve the right to request that you provide certain information, including, without limitation, identifying information and settle any outstanding debts fees or other amounts before making such transactions or payments. You authorize us to deduct from your Account fees, costs, expenses and claims due and unpaid by you. All digital Foreign currency transactions are at your sole risk.


5.2 Rejected Payments. When you send a payment to a third party through our Services, the recipient is not required to accept payment, even if the recipient is also a registered user. The receiver may return payment or, in some cases, use our services to reject payments you send. Any of these payments sent via our Services that are rejected or unclaimed by a recipient will, if possible, be returned to you as soon as reasonably practicable after the date the payment is rejected and the digital currency or funds are returned and received by us. Our standard fees apply to these transactions. You agree not to hold us liable for any damages resulting from such rejection transactions.


6. Refund Policy.


6.1 Completed Transactions. It is the nature of Bitcoin, Litecoin and other digital currencies that We maintain that all digital currency transactions are final, with no refund or billing method return or other remedy for the sender of the digital currency. So we cannot cancel,


cancel or refund any digital currency transaction made through our services. We do


provide a feedback system so buyers can leave reviews for sellers (and vice versa).

6.2 Incomplete/Excess Transactions. If your digital currency has not been received and/or confirmed on the appropriate digital currency platform or you sent more digital currency than you intended to send, we may be able to refund you the digital currency provided that you promptly notify us in time and this digital currency is still under our control. To request a refund, open a support ticket providing your transaction ID, verification code and refund address in digital currency. The ticket must be opened with the email address used for the applicable digital currency transaction. Refunds will be either (at our sole discretion): (a) the original amount of digital currency we have received and is still under our control; or (b) an amount equivalent to the USD value at the time of digital currency transaction. All refunds must be claimed within 90 days of receipt of your digital currency, otherwise it will be lost. Refunds of digital currency and other funds may be returned to you minus our costs, unsubsidized coin/miner network transaction fees, and any other third party fees. For a refund to be honored, it must be at least equal to the network transaction fees for this digital currency multiplied by two, otherwise it will be lost.



6.3 Sent to the wrong part/chain, missing labels, written off parts, etc. If you sent digital currency to bad digital currency wallet or blockchain, or to a delisted digital currency address and it must be manually recovered by us, a recovery fee equal to 50 US dollars will be charged, if the digital currency may be recovered, and we reserve the right, in our sole discretion, not to attempt to recover small amounts. This would also apply to digital currency which requires a destination tag, payment ID, memo, etc. that was not sent or sent to an incorrect address. We will not recover digital currency that we do not support. You must contact us within 90 days of an applicable digital currency Transaction for us to recover your digital currency, if it is recoverable, otherwise it will be lost.


6.4 No liability for errors/omissions. You agree and acknowledge that we are not responsible


for any error or omission made in connection with any digital currency transaction


initiated via the Services. We strongly encourage you to carefully review the details of your transaction before attempting to transfer digital currency.